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- The Value of Customer Care in Rummy Culture In the dynamic game of rummy, where skill and strategy coexist, player experience is greatly influenced by customer service. Not just a game, rummy is a social activity that helps players connect with one another and frequently results in enduring friendships. Therefore, the level of customer service can have a big impact on how a player feels about the game and the platform they use. 25-03-17
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- The Value of Customer Care in Rummy Culture In the dynamic game of rummy, where skill and strategy coexist, player experience is greatly influenced by customer service. Not just a game, rummy is a social activity that helps players connect with one another and frequently results in enduring friendships. Therefore, the level of customer service can have a big impact on how a player feels about the game and the platform they use. 25-03-17
- Thorough training should cover soft skills like empathy, communication, and conflict resolution in addition to product knowledge like rummy rules & platform features. Platforms can make sure representatives are ready to handle a range of player questions and concerns by providing them with these crucial skills. Maintaining customer service representatives' engagement and keeping them up to date on industry trends & best practices also requires continual development opportunities. Representatives can stay informed about new features or platform changes by attending regular workshops or refresher courses, which will help them give players accurate information. 25-03-17
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